Payments & Cancellations

1PAYMENTS: All our services are quoted in U.S. dollars.

We accept online payments by credit card and paypal, wire transfers and cash.

All online payments are by way www.paypal.com.

You do not need a Paypal account, just an email. The process is simple: we send you an invoice to your email, you can then use your credit card or online check to make your payment.

This method is SAFE and SECURE. We NEVER HAVE YOUR CREDIT CARD INFO, eliminating the risk of potential fraud by someone accessing our customer information database.

Payments by wire transfers are alsoaccepted. Complete wire instructions are sent with the confirmation of your reservation. Client will be responsible for all charges for the wire transfer to our bank accounts and all payments are subject to our cancellation policy.

Cash is always accepted. Cash payments can be make in U.S. dollars.

2CANCELLATIONS: No cancellation fee applies if the cancellation for services is made within 49 hours prior to the start time of the service, after a cancellation fee of 50% is applied to cancellations between 25 and 49 hours prior to the start time of the service and a 100% cancellation fee is applied if the service is cancelled less than 24 hours of the start time of the service.

Airport transfers must be cancelled at least 2 hours prior to the reservation or the trip will be charged in full. Weddings and all other special events must be cancelled at least five days prior to the reservation to avoid a full charge and the deposit lost.

However, rare, Avanti Costa Rica reserves the right to cancel any reservation and fully refund any deposit and cannot be held liable. Circumstances that can cause the cancellation of a reservation are as follows: Client endanger themselves or the driver, excessive inappropriate behaviour, verbal or physical abuse of the driver or other passengers, non payment, damage caused by client to any property of Avanti Costa Rica. Cancellations caused by any or all of the foregoing does not relieve the client from full payment of services; A flight is cancelled. In the event your flight is cancelled by the airline, we will not charge you for our service; A concert or event is cancelled; Mechanical problems.